Shipping policy

Thank you for shopping with Pretty N Shape! We’re committed to delivering your fashion finds as quickly and securely as possible.

Processing Time

All orders are processed within 2–5 business days after payment is received. During busy seasons or promotional periods, processing may take a little longer — but we’ll always keep you informed.

Shipping Time

Once your order has been processed and shipped, estimated delivery times are:

United States: 7–15 business days
Other Regions: 10–20 business days

Please note that shipping times may vary depending on product availability, supplier location, and destination.

Tracking Information

As soon as your order ships, you’ll receive a confirmation email with your tracking number. Please allow 3–5 business days for tracking details to update.

If you do not see tracking updates after several days, feel free to reach out to us — we’re happy to help.

Shipping Delays

We are not responsible for delays caused by customs clearance, courier issues, or events beyond our control (such as weather, holidays, or global shipping disruptions).

However, we’ll gladly assist in tracking your package and resolving any issues promptly.

Incorrect Address

Please make sure your shipping address is complete and accurate before confirming your order. Pretty N Shape is not responsible for packages lost due to incorrect or incomplete addresses.

Lost or Stolen Packages

If your package is marked as “delivered” but you haven’t received it, please contact the shipping carrier first. If the issue persists, contact us and we’ll do our best to assist in locating your order.